We are continuing to monitor for any further issues.
Posted Mar 27, 2021 - 10:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 27, 2021 - 10:38 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 27, 2021 - 10:37 UTC
Update
We are continuing to investigate this issue.
Posted Mar 27, 2021 - 10:36 UTC
Update
We are continuing to investigate this issue.
Posted Mar 27, 2021 - 10:36 UTC
Investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Mar 27, 2021 - 10:35 UTC
This incident affected: Reis™ Connect (API) and Reis™ KYC.